When you book your fishing trip, you will need to first put down a deposit to hold the reservation. Then, the remaining balance will be charged to your account on the day of the trip.
1. Place your deposit. • Your deposit will be 20% of your full trip charge. • When the guide confirms your trip or if autobooking is enabled, Guidesly charges your credit card with a deposit to guarantee your reservation.
2. We charge the rest the remaining balance day of trip. • The remaining balance will automatically be charged to your card given on the day of the trip. Tips are handled thru the app / website after your trip has been completed.
Customers Cancellation Guidelines:
At Guidesly, you have until 14 days prior to your scheduled trip, to cancel and get your deposit back in full. If you fail to cancel before the 14 days, Guidesly will keep your deposit.
If there are impeding weather conditions, we give a 100% guarantee refund back in full. We will also give customers the option to reschedule the trip or take the deposit refund.
Guide Cancellation Guidelines: In the rare event a Guide has to cancel a reservation, customers will get your deposit back in full.