Trip Adjustments

Whether you're facing an upcoming storm or need to change the date of an upcoming trip, you can adjust trips to meet a wide variety of scenarios all on your own. If applicable, trip adjustments will also automatically change the trip cost. In this article, we'll review possible ways to adjust a trip.

Accessing and Adjusting Bookings

To begin adjusting a booking, log in to your Guidesly Pro account and open the Bookings tab. Find the trip that you would like to adjust and click on the booking. Then, head to the adjust tab.

Change Guest Count

You can increase or decrease the guest count for the trip, and the trip price may change depending on your rate card settings.

Change Trip Date

Changing the date of the trip will open up your calendar, hiding unavailable dates. Once a new trip date is saved, the customer will be notified.

Change Trip Start Time

Need to push back a trip or move it up a few hours? Adjusting the trip start time will automatically change the trip end time as well, in accordance with the predetermined trip duration. You can also quick view your calendar to be sure you are free before hitting save.

Adjust Fees

In this section, adjust your mate's fee, bait's fee, and add any open fees. 

Meeting Spots & Waterbodies

Adjusting any meeting spots or waterbodies will notify the customer immediately after saving, so they are better prepared for the trip.

Weather

Share a weather warning with guests for upcoming trips, or note that bad weather will result in a trip cancellation.

Cancel a Trip

You have the option to cancel a trip with or without a guest refund. Before saving, you'll need to choose a reason why the trip is being canceled.

All set?

Before we inform your customers of trip changes, you'll have one final chance to review trip changes. If everything looks good, hit confirm and we'll handle the rest!